Once you have backed up those files, remove the folder from the Sims 4 game folder. SAVE A BACKUP OF THIS FOLDER ONTO YOUR DESKTOP. To access the Tray table go to Documents > Electronic Arts > The Sims 4 > Tray. Backup & Remove the Tray Folder – SimsVIP reader Facsimiles has reported that removing the Tray table helped resolve their issue. ![]() ![]() Use the “Origin” tab on the top left corner of the Origin client and select “Go Offline”.
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